Frequently asked questions
Helpful information for your stay, pool day, seasonal meal or private gathering at Sophia Farmhouse. If your question is not covered here, email info@sophiafarmhouse.com or WhatsApp our team.
Where is Sophia Farmhouse?
Sophia Farmhouse is in Sebt Ben Sassi, on Sebt Road in Ouled Jelal, in the Marrakech countryside. Contact our team for directions and arrival guidance.
How many rooms and guests can you accommodate?
The farmhouse has nine named rooms and can accommodate up to 30 overnight guests in total. Share your group size and preferred dates so we can confirm the room allocation and bed arrangements.
How do I book a room?
Browse the Stay page, choose a room and complete the stay enquiry with your dates and guest numbers. Your email app will open for you to review and send the request. Our team will confirm availability and a proposal directly with you.
Does an enquiry confirm my booking?
No. A booking is confirmed only after our team has agreed the availability, arrangements, price and booking terms with you. Please wait for written confirmation before finalising travel plans.
What time are check-in and check-out?
Please ask our team to confirm check-in and check-out times for your stay. If you expect to arrive early or leave late, share your travel plans when enquiring.
Can families and children stay?
Tell us the number of adults and children, the children’s ages and any room needs. We will discuss the most suitable arrangements and confirm them with your proposal.
What is included in a pool day pass?
Our day pass includes garden and pool access, a pool bed, towels and seasonal lunch. Ask us to confirm the current price, visiting hours, availability and age policy for your date.
Can I visit for lunch without staying overnight?
Contact us through the Dining page with your preferred date, party size and dietary needs. We will confirm availability and dining arrangements.
Can you cater for dietary requirements?
Share any dietary requirements or allergies before booking a meal or day pass. Our team will discuss what can be accommodated and confirm the menu arrangements with you.
Are meals and activities included in the room price?
Dining, activities and day passes are arranged separately unless they are specifically included in your confirmed proposal. Ask our team for an itemised quote for your plans.
What experiences can we arrange?
Ask about the organic farm, Moroccan artisan workshops and seasonal dining. Visit Experiences to explore the options, then tell us your interests, dates and group size. The programme is confirmed with you before booking.
Can I organise a private celebration or group visit?
Yes, you can enquire about family celebrations, private meals and team gatherings. Use the Events page to share the occasion, dates and guest numbers so we can discuss a proposal.
Can you help with airport transfers?
Share your arrival airport, flight times and group size when enquiring. Ask our team about suitable transfer arrangements and confirm any availability and additional cost in advance.
Can I bring a pet, or request accessible accommodation?
Please contact us before booking with details of your pet or accessibility needs. Our team will confirm whether suitable arrangements are possible for your visit.
Is Wi-Fi available for remote work?
If reliable internet or a workspace is essential to your stay, tell us what you need before booking so our team can confirm the available facilities.
What are the payment and cancellation terms?
Payment schedules, deposits, cancellation terms and any other conditions are provided with your proposal. Please review and agree them before confirming your booking.
Ready to plan your visit?
Explore rooms, day passes, dining and experiences, or share your plans with our team.
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